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Low Price Guarantee

In the unusual case that another retailer/shop is publicly offering the same product at a lower price, in the same city/town and sold with the same sale conditions, we will not only match the price but we will even refund you 5% of the difference .

Our low price guarantee is subject to the terms and conditions set out below.  

To claim your refund/a lower price

Please contact our customer service team on +232 78 01 22 12 Monday to Friday 09:00 to 17:00 or contact us online so we can arrange a refund with the following details:

  • Name of competitor including shop/website address

  • The dates the competitors price is available 

  • Proof of competitors price

What do we mean by 'same sale condition'?

  • The competitor must have the item readily available in stock

  • The products must be identical, same quality, brand, weight, size etc

  • Same payment terms